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PayPal Money Is On Hold? Check Out Reasons and How To Resolve The Issue

PayPal Money Is On Hold? Check Out Reasons and How To Resolve The Issue

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PayPal is a great platform for small-scale business owners to take payment for their goods or services, in a safe way.

In some cases, PayPal will put funds on hold for a period of 21 days in order to make sure there are sufficient funds in your account should problems arise with your order. 

There are many reasons payments may be put held, and methods to speed up the process of releasing funds.

What is the reason why PayPal place the payment process on hold?

PayPal mentions that it places payments on hold to assure that its platform is secure and secure for sellers and buyers. 

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While the funds belong to you, PayPal will temporarily keep the access to it to ensure there are enough funds on your bank account in order to settle problems such as disputes or chargebacks. 

The funds are released once the buyer is able to prove that they received the product they purchased in the same state that was stated in the advertisement.

There are a variety of reasons your payment could be put on a hold are:

Your PayPal account is inactive.

The amount you received was unusual for your usual selling patterns.

PayPal observed an unusual shift in the selling prices for a specific transaction.

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You’re selling something that your customers might not be happy with.

It’s only been recent that you’ve started selling things that aren’t on eBay.

PayPal Money Is On Hold? Check Out Reasons and How To Resolve The Issue

PayPal Money Is On Hold? Check Out Reasons and How To Resolve The Issue

Why is my credit card being held?

There are many possible reasons for funds to be placed on hold for example:

You’re brand new to selling. 

New sellers must establish credibility as buyer-seller and their track record. 

After you’ve established a positive performance record and your status may alter.

You haven’t sold anything for an extended period of time. 

Like an aspiring seller, if you’re not sold something in a while it’s time to restore your credibility.

Customers have filed formal complaints seeking either a refund, dispute or chargeback. 

When you’ve been flagged by several customers due to various reasons, PayPal may delay the payment of your money. 

According to PayPal the most effective way to address this issue is to directly communicate with customers to ensure problems are resolved as fast as is possible. 

To avoid complaints, you must make sure you are upfront about shipping charges as well as the condition of the item and the return policy. 

It is also possible to make a customer support message to inform customers of the situation in case an emergency such as a natural catastrophe in your region hinders your company from delivering on time.

There’s a suspect selling pattern. 

PayPal will report accounts with unusual activities, for example, the presence of a more than usual selling pattern or a noticeable shift in the nature of products that are sold.

You’re selling more risky items. 

Examples of such products include tickets or consumer electronics, gift cards computers, travel packages. Anything that is more expensive or has a connection to an event.

How do I get access to my account?

In the event that there’s no issue in your account or transaction (like undeliverable packages or the customer filing a complaint), PayPal will release your funds within 21 days.

How can I get my money more quickly?

There are a few steps sellers can take to let go of PayPal funds quicker. This includes:

Include tracking: Choose one of PayPal’s authorized shipping providers to track your shipment. PayPal will remove the hold on funds on the next day, once the courier has confirmed the delivery.

Print a USPS Label for UPS or USPS shipping with PayPal: PayPal will track your shipment and remove the funds held by PayPal within a day after the courier has confirmed the delivery.

Change the status of your order for items that are intangible or services If the item isn’t delivered, such as e-books or knitting classes, update the order status.

PayPal will make the payment within seven days.

How can you avoid delays of the funds?

Examine your email: Read the email by PayPal (with a subject that reads “An important note regarding Your PayPal Balance”) along with the alert on Your PayPal Account Overview page.

It will contain information on the reason why your account isn’t working and the steps you can take to prevent this from happening again in the future.

Real photos: Avoid the possibility of disputes, refunds, and charges from customers by sharing real images of the products you’re selling.

Include exact and precise descriptions, as well as being clear about handling times and shipping cost, methods, and costs making sure orders are processed quickly and packing the items carefully to ensure the items arrive safely in order and making clear your return policy in advance.

Customer service: Try your best to reach out and assist your customers whenever they contact you. 

If you’re facing a customer disagreement, try to find a solution as soon as you are able.


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